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KEY PRODUCT AND SERVICES FOR OUR RESTAURANT PARTNERS

Build Digital Brand

Get website, mobilesite, mobile app, Facebook, twitter, smart banner

As a restaurant owner you may not want to limit your visibility to people passing by your restaurant and hope to grab all their mindshare visible 24*7.

Talk to us if you don’t have a complete digital and social presence.

Acquire Customers by Connecting to Marketplace

Get Smart Restaurant Management System(RMS) App and Booking, Click2call, Msg Board, Coupon marketplace widgets

As a restaurant owner you invest in acquiring customers on local TV, Radio, Print, Hoardings, Pampleting, classified paid listings, Google Ad words, Facebook posts, digital banners but does any commits beyond reach, impressions, clicks. We meant actual walkin and spend. Not really!

As a Smart Restaurant owner you need ways to measure your marketing ROI and invest more on channels where cost of conversion is least.

We enable restaurants with self serving marketing and inventory management application called ‘Smart Restaurant’ that helps business’ update daily specials, push spot offer, update inventory, capture booking/click2calls or orders/ coupon redemption details real-time.

Enable small business with Booking and click2call widget to capture customers/leads real-time from their

  • Own website/ Facebook page
  • Directory listings where restaurant has claimed their business
  • SMB’s own online and offline marketing campaigns.

This will help restaurant’s measure clearly their ROI on brand/marketing investment.

Enhance profit with Smart RMS

Guest Diary, Active CRM, Menu & Service feedback, Table mgmt, Measure Business performance

Restaurant owners invest 1-4 corers in setting up and marketing an outlet to acquire new customers year after year. But most if not all restaurant owners do not have a strong process /method of capturing Walk-in/Phone-in customer data. Even if they do capture in a book it is not secure or maintained as a CRM.

There is no effort to customer preferences data including total visits, repeat usage frequency, total spend and special occasion data. There is no way a restaurant can identify how many customers have gone passive or lost to competition. Our Digital Guest Diary and Active CRM system does the housekeeping is benchmarked to be the best in world.

Most restaurants do not capture guest feedback daily to spot any dissatisfied customers including menu consistency and service predictability issues. A dissatisfied customer may tell 10 more people while a satisfied customer tells 2 more people. Our Responsive Feedback System delivers weekly consolidated reports and the system alerts your restaurant manager immediately on any –ve feedbacks.

There is no method to fill utilized inventory with spot offer push to existing base or marketplace. There is no efficient method to manage/predict/ enhance table utilization better during weekends and busy days. Our table utilization management system and business performance report offers all the insights.