1. WHAT WE DO
BYTplus is an online service provider that provides the services to the user forthe purpose of assisting user in
a) securing dining reservations at participating third party Merchants (each a "Merchant"). In response to a user's online request, the BYTplus site directly contacts the Merchant's computerized database of reservations or the Merchant's staff regarding the availability of reservations.Once a reservation is made by user, based on availability, Byt will provide confirmation of the reservation to user by email and SMS. By using the services, user agrees to receive confirmations by email, SMS after booking through the BYTplus site or its affiliate partners.
b) online order food request from the list of participating Merchants. In response to a user's online food ordering request, the BYTplus site directly contacts the Merchant and passes the ordering request online.Once the Merchant confirms the order, Byt will provide confirmation of the order to user by email and SMS. By using the services, user agrees to receive confirmations by email, SMS after booking through the BYTplus site or its affiliate partners.
1.1 We do not own, sell, resell, furnish, provide, prepare, manage and/or control the merchants or the related services provided in connection thereof.
1.2 Our responsibilities are limited to: facilitating the availability of the services.
c) Bytplus acts as the online service provider to those who are promoting the offers, coupons for the dining or beauty spa outlets . When you purchase an offer, Bytplus will be handling the transaction and collecting payment for the merchant.
2. NO SHOW POLICY
Byt is committed to providing superior quality services to its users and Merchants.In the case of any reservation that they will be unable to honor, users are requested to cancel such reservations by giving at least 30 minutes notice, with a view to assist us in maintaining a consistently high level of service with the participating Merchants and patrons. You may cancel your reservation online.
If you are unable to honor your reservation and you fail to cancel, as above stipulated Byt will send you an email letting you know that our records indicate that you were a no-show. By using the services, user agrees to receive no-show confirmations by email after a Merchant and/or the BYTplus site reports your reservation was not honored, whether or not that was in fact the case. Your Byt account will be terminated if you are no-show for four reservations within the same twelve-month period. If you receive a no-show confirmation email in error, please contact Byt at support@BYTplus.com and our support staff will assist you with resolving the error. User agrees that all final no-show determination will be made by Byt in its sole discretion.
Pricing and Availability :
Bytplus sells offers,coupons on behalf of the merchants and does not control the inventory or its availability and pricing.
We do not own, sell, resell, furnish, provide, prepare, manage and/or control the merchants or the related services provided in connection thereof.
Our responsibilities are limited to: facilitating the availability of the services.
Internet handling fees and Order Processing Fees :
Offers, coupons purchased on Bytplus are subject to a per coupon, offer internet handling fee and a non-refundable per order processing fee.
Order Confirmation :
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service team whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Bytplus will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Refunds and Exchanges :
Before purchasing coupons, offers carefully review your order details. Bytplus prohibits exchanges or refunds after a offer has been purchased.
Billing Information Verification :
Some orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a order that can delay processing and delivery. In these cases, Bytplus customer service will attempt to contact you, using the information provided at the time of purchase. If Bytplus is unable to reach you after its initial attempt, Bytplus may cancel your order.
Bytplus offers multiple delivery options. Currently the following delivery options are available:
Email confirmation:Your order confirmation or coupon code will be sent via an email. This confirmation needs to be printed and shown at the merchant outlet to get the offer.
SMS confirmation:Your order confirmation or coupon code will be sent via an SMS. The SMS details need to be shown at the merchant outlet to get the offer.
In case you experience any problems please call our helpdesk +91 7676776767 for assistance
Pricing and Other Errors :
If the amount you pay for a coupon,offer is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a coupon,offer before its scheduled on-sale or presale date or you are able to order a coupon,offer that was not supposed to have been released for sale, then: Bytplus will have the right to cancel that offer, coupon (or the order for that offer, coupon) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site.
Cancelled/Postponed offers :
Occasionally, coupon,offers are canceled or postponed by the promoter. Should this occur, we will attempt to contact you and refund the amount as per the policy of the merchant.
Customer Care :
If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at firstname.lastname@example.org
4. USAGE GUIDELINES
4.1 You may access the Services either by (a) signing in as a guest; or (b) registering to create an account ("BYT Account") and become a member ("Member"); or (c) you can also register to join by logging into your account with certain third party social networking sites (SNS) (including, but not limited to, Facebook); each such account, a "Third Party Account", via our Services, as described below. As part of the functionality of the Services, you may link your BYT Account with Third Party Accounts, by either:
- (i) providing your Third Party Account login information to us through the Services; or
- (ii) allowing us to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account.
4.2 You represent that you are entitled to disclose your Third Party Account login information to us and/or grant us access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers.
4.3 By granting us access to any Third Party Accounts, you understand that we will access, make available and store (if applicable) any content or information that you have provided to and stored in your Third Party Account ("SNS Content") so that it is available on and through the Services via your BYT Account.
4.5 Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts will be available on and through your BYT Account on the Services.
4.6 Please note that if a Third Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third party service provider, then SNS Content will no longer be available on and through the Services.
4.7 We will create your BYT Account for your use of the Services based upon the personal information you provide to us or that we obtain via an SNS as described above.
4.8 You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.
4.9 We reserve the right to suspend or terminate your BYT Account and your access to the Services if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete.
4.10 You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your BYT Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your BYT Account.
4.11 The services are being offered to user for user's personal use. User agrees to use the services only to book reservations , place food order at participating Merchants and then honor those reservations by arriving at the Merchant(s) on time and ordering and paying for the food. Resale or attempted resale of reservations is prohibited, and is ground, among other things for, cancellation of this agreement without prejudice to Byt's rights and remedies under law.
Any and all other uses beyond the above stated and those which are unlawful or in violation of this agreement's terms and conditions are prohibited. In case of violation, Byt reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel reservations.
Any and all other uses beyond the above stated and those which are unlawful or in violation of this Agreement's terms and conditions are prohibited. In case of violation, BYT reserves the right, in its sole discretion, to refuse service, terminate accounts, remove or edit content, or cancel reservations.
5. INTELLECTUAL PROPERTY AND GRANT OF RIGHTS TO USER
The materials and services provided for and depicted on the BYTplus site are properties of Byt and protected by copyright, trademark, patent and other intellectual property laws. All text, graphics, video, data or other content on the BYTplus site ("Byt content") is provided to user by Byt for the sole purpose of using the services. User shall not copy, display, modify, create derivative works of, publish, or sell or divulge in any manner or cause to be used by unauthorised persons, the Byt content or any information, software, or services provided by Byt. The Byt content may be modified from time to time by Byt in its sole discretion. Except as expressly set forth herein, no license or permission is granted to user for any other purpose, and any other use of the services or the Byt content by user shall constitute a material breach of this agreement. Nothing in this agreement shall affect any rights of Byt or its licensors in the services or Byt content, and any associated patents, trademarks, copyrights, mask work rights, trade secrets or other intellectual property rights. user acquires no license, right or interest in any trademarks of Byt or any third party under this agreement.
6. REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
At Byt's invitation, user may submit reviews, comments and ratings, send e-mails and other communications; and submit suggestions, ideas, comments, questions, or other information for publication and distribution to Merchants and other third parties, so long as the content is not illegal, threatening, obscene, racist, defamatory, libelous, pornographic, infringing of intellectual property rights, promoting illegal activity or harm to groups and/or individuals, invasive of privacy, false or otherwise injurious to third parties or objectionable offensive or unlawful or containing software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of "spam" or references to illegal activity, malpractice, purposeful overcharging, false advertising or health code violations (e.g., foreign objects in food, food poisoning, etc.). You must not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Byt reserves the right (but not the obligation) to remove or edit such content, any time but may not regularly review submitted content.
If you do submit material, and unless we specifically agree otherwise, you grant Byt a unrestricted, perpetual, royalty-free, irrevocable, and fully sub licensable right to use, modify, reproduce, adapt, translate, publish, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you submit; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Byt for all claims resulting from content you supply. Byt has the right but not the obligation to monitor and edit or remove any activity or content, including but not limited to content that violates the standards of this website, as determined by Byt in its sole discretion. Byt takes no responsibility and assumes no liability of any kind for any content submitted by you or any third party.
7. PHOTOGRAPHS, RATINGS & REVIEWS
The photographs available in the website need not necessarily be photographs taken at the individual Merchants. the photographs are merely to give an indication of the kind of cuisine available at the Merchant. It is not necessary that the same dish will be available at the Merchant. Actual dish, if available may also differ in looks and Byt takes no responsibility for the same. It is also possible that the quantity of food served varies from what is depicted in the photograph. customers are requested not to base their decision to choose a Merchant merely on the basis of the photographs, ratings or reviews available on www.BYTplus.com site and they are advised to satisfy themselves before making a reservation, ordering food or visiting any Merchant.
8. ACCESS AND INTERFERENCE
Much of the information on the BYTplus site is updated on a real time basis and is proprietary or licensed to Byt by its Merchants or third parties. By using the BYTplus site, you agree not to:
- Use any robot, spider, scraper or other automatic device, process or means to access the BYTplus site for any purpose without Byt's express written permission.
- Take any action that imposes or may impose (in Byt's sole discretion) an unreasonable or disproportionately large load on its infrastructure.
- Implement any manual processes to monitor or copy Byt content from the BYTplus site without express written permission.
- Utilize any device, software or routine that will interfere or attempt to interfere with the functionality of the BYTplus site.
9. ADDITIONAL REQUIREMENT OF THE SYSTEM
10. LIABILITY LIMITATIONS
In no event shall Byt be liable for any injury, loss, claim, damage or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arises out of or is any way connected with (i) any use of the services, the BYTplus site or the Byt content,or (ii) any failure or delay (including, but not limited to, the use or inability to use any component of the services or the BYTplus site for reservations), or (iii) the visit to or performance or non-performance of any Merchant in connection with the services or availment of those services. In addition, all users specifically understand and agree that any third party directing users to the BYTplus site by referral, link or any other means is not liable to user for any reason whatsoever, including but not limited to damages or loss associated with the use of the services, the BYTplus site or the Byt content. Byt is neither an agent of nor is connected with any affiliated Merchant in which a user seeks or makes a reservation.
11. DISCLAIMER OF WARRANTY
The information, programs, products, and materials contained in or accessed on the BYTplus site, including, without limitation, the services and the Byt content, are provided to user on an 'as is' basis and without warranty of any kind. Byt disclaims all warranties, expressed or implied, with respect to or arising from the services, the BYTplus site, the Byt content and related materials provided hereunder including, without limitation, any warranty of Merchantability, fitness for a particular purpose, conformity or non-infringement of any kind.
12. LINKS TO THIRD PARTY SITES
The BYTplus site may contain hypertext links to web sites operated by parties other than Byt. Such hypertext links are provided for user's reference only and Byt does not control such web sites and is not responsible for their content. Byt's inclusion of any hypertext links to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.
If any of the provisions, or portions thereof, of this agreement are found to be invalid under any applicable statute or rule of law, then, that provision notwithstanding, this agreement shall remain in full force and effect and such provision or portion thereof shall be deemed omitted.
14. NO ASSIGNMENT
This agreement and the rights granted and obligations undertaken hereunder may not be transferred, assigned or delegated in any manner by user, but may be so transferred, assigned or delegated by Byt.
Any waiver of any provision of this agreement, or a delay by any party in the enforcement of any right hereunder, shall neither be construed as a continuing waiver nor create an expectation of non-enforcement of that or any other provision or right.
This agreement is made under and shall be governed by law of india and shall be interpreted in accordance with the law of india as if made by two competent ordinary residents of india and all disputes/claims shall be settled by binding arbitration as per the arbitration & conciliation act, 1996, within the jurisdiction of Bangalore city at Karnataka, India.